Refund Policy

Thank you for choosing iTmart.in for your web hosting and domain registration needs. We strive to provide the best services possible to our customers. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy below:

     1. Monthly Plans: No refunds are offered on monthly subscription plans for any services.

      2. Eligible Products for Refund

      • Web Hosting: We offer a 15-day refund policy on our Web Hosting plans.
      • WordPress Hosting: We offer a 15-day refund policy on our WordPress Hosting plans.
        • Reseller Hosting: We offer a 15-day refund policy on our Reseller Hosting plans.

     3. Refund Request Process

      • If you are unsatisfied with our service, you may request a refund by creating a support ticket directed to the billing department.
      • Refund requests should be made within the first 15 days of your subscription.

     4. Refund Processing Time

      • Once a refund request is approved, the refund will be processed within 10 to 15 days.
      • Refunds will be issued through the original payment method used during the purchase.

      5. Non-Refundable Products

      • Domain Registration: We do not offer refunds for domain registration services. Once a domain registration is processed, it cannot be reversed. Please double-check all domain registration details before completing your purchase.
      • VPS Hosting: We do not offer refunds for VPS (Virtual Private Servers) after they have been activated.
      • Dedicated Server: We do not offer refunds for Dedicated Servers after they have been activated.
      • Abuse or Phishing Reports: All web hosting services that receive any abuse or phishing reports are not eligible for refunds.
      • Third-Party Products: Any third-party products purchased through our platform are non-refundable.

       6. Governing Law and Jurisdiction

      • In the event of any disputes, the jurisdiction area shall be District Mau.

        7. Contact Information

    • For refund-related inquiries, please contact our billing department at: billing@itmart.in.
    • For any other information or support, please contact our customer support team at: support@itmart.in.

      We are here to assist you and ensure your satisfaction with our services. Thank you for choosing iTmart.in.

      Normo IT Solutions Pvt. Ltd.

 

     

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